Emergency Services:
Police, Fire, Ambulance (Emergency): 000
Non-emergency Police Assistance: 131 444
Medical Assistance:
Emergency Ambulance: 000
Nurse-On-Call (Non-emergency medical advice): 1300 60 60 24
Transportation:
Public Transport Victoria (PTV): 1800 800 007
Taxi Services (13CABS): 13 22 27
Uber (for ridesharing): Contact via the mobile app
Tourist Information:
Visit Victoria Information Centre: 1800 136 962
Melbourne Visitor Centre: 03 9658 9658
Utilities:
Electricity and Gas (Faults and Emergencies): 13 24 12 (for specific providers, check your utility bill)
Water (Faults and Emergencies): 13 2762 (for specific providers, check your water bill)
City Services:
Melbourne City Council Customer Service: 03 9658 9658
Noise Complaints: 03 9658 9658 (24-hour hotline)
Health Services:
The Royal Melbourne Hospital: 03 9342 7000
St. Vincent’s Hospital Melbourne: 03 9231 2211
Lost or Stolen Credit Cards:
Visa/Mastercard (24/7): 1800 648 027
American Express (24/7): 1800 059 388
Consulates:
U.S. Consulate General Melbourne: +61 3 9526 5900
British Consulate-General Melbourne: +61 3 9652 1600
Roadside Assistance:
RACV (Emergency Roadside Assistance): 13 11 11




