DISNEYLAND PARIS: COMMUNICATING

Effective communication is essential when visiting Disneyland Paris to ensure a smooth and enjoyable experience. Whether you’re seeking information, asking for assistance, or engaging with fellow visitors, knowing how to communicate can enhance your stay at the park.

Languages Spoken:

French: Disneyland Paris is located in France, and French is the official language. Most cast members (park employees) are fluent in French.

English: English is widely spoken throughout the resort. Many cast members are bilingual and can assist English-speaking visitors.

Other Languages: Due to Disneyland Paris’s international appeal, you’ll also find cast members who speak other languages, such as Spanish, German, Italian, and more.

Basic phrases in order to communicate :

At the Entrance (À l’Entrée):

  • French: Bonjour! / Salut!
  • English: Hello! / Hi!

At Attractions (Aux Attractions):

  • French: Combien de temps d’attente ?
  • English: How long is the wait?
  • French: Une place pour [nom de l’attraction], s’il vous plaît.
  • English: One ticket for [attraction name], please.
  • French: Merci !
  • English: Thank you!

At Shops (Dans les Boutiques):

  • French: Je voudrais acheter ceci.
  • English: I would like to buy this.
  • French: Combien ça coûte ?
  • English: How much does it cost?
  • French: Puis-je avoir un sac ?
  • English: Can I have a bag?

At Restrooms (Aux Toilettes):

  • French: Où sont les toilettes ?
  • English: Where are the restrooms?
  • French: Hommes / Femmes
  • English: Men / Women

At Restaurants (Dans les Restaurants):

  • French: Une table pour [nombre de personnes], s’il vous plaît.
  • English: A table for [number of people], please.
  • French: La carte, s’il vous plaît.
  • English: The menu, please.
  • French: L’addition, s’il vous plaît.
  • English: The check, please.

At the Exit (À la Sortie):

  • French: Au revoir ! / À bientôt !
  • English: Goodbye! / See you soon!
  • French: C’était une journée merveilleuse.
  • English: It was a wonderful day.

Visitor Information:

Park Maps and Guides: Disneyland Paris provides maps, guides, and schedules in multiple languages, including English. These resources offer detailed information about attractions, entertainment, dining, and more.

Guest Services: If you have questions or need assistance, visit Guest Relations or City Hall in the parks. They can help with lost items, disability services, and general inquiries.

Signage:

Bilingual Signage: Most signs within Disneyland Paris are bilingual, displaying information in both French and English.

Symbolism: To assist visitors who may not speak the local languages, many signs and maps use universal symbols and icons to convey information.

Cultural Sensitivity:

Please and Thank You: Politeness goes a long way. Learning a few basic French phrases like “please” (“s’il vous plaît”) and “thank you” (“merci”) can be appreciated by local cast members.

Non-Verbal Communication: Sometimes, a smile, a nod, or gestures can be effective ways to communicate, especially when facing language barriers.

Emergency Services:

Emergency Numbers: In case of emergencies, the European emergency number, 112, is used in France for police, medical, and fire assistance.

First Aid: Disneyland Paris has first-aid stations in both parks, staffed with medical professionals to assist with minor health concerns.

Lost and Found:

Lost Items: If you lose something in the parks, visit the Lost and Found department to inquire about your lost item.