COMMUNICATING IN PORTO

Language:

  • The official language in Porto is Portuguese. While most Portuguese people, especially in the tourism industry, can speak some English, it’s helpful to learn a few basic Portuguese phrases. Locals appreciate the effort, even if you only know a few words.

Common Phrases:

  • Here are some basic Portuguese phrases to get you started:

In Shops:

  • Hello: Olá
  • How much is this?: Quanto custa isto?
  • Can I pay with a credit card?: Posso pagar com cartão de crédito?
  • Do you have a fitting room?: Tem um provador?
  • I’d like to buy this: Gostaria de comprar isto.
  • Can I have a receipt?: Posso ter um recibo?
  • Where is the nearest ATM?: Onde está o multibanco mais próximo?

In Restaurants:

  • A table for [number] people, please: Uma mesa para [número] pessoas, por favor.
  • The menu, please: O menu, por favor.
  • I’d like [dish]: Gostaria de [prato].
  • A glass of [drink], please: Um copo de [bebida], por favor.
  • Can I have the check?: Posso ter a conta?
  • Is service included?: Está incluído o serviço?

At the Airport:

  • Where is the airport? Onde fica o aeroporto?
  • Is this the way to [airline] check-in?: É este o caminho para o check-in da [companhia aérea]?
  • What time does my flight depart?: A que horas parte o meu voo?
  • Where is the nearest taxi stand?: Onde fica o ponto de táxi mais próximo?
  • I’m looking for the baggage claim: Estou à procura da zona de recolha de bagagens.

At the Hotel:

  • I have a reservation under [your name]: Tenho uma reserva em nome de [seu nome].
  • My room key, please: A chave do meu quarto, por favor.
  • Is breakfast included?: O pequeno-almoço está incluído?
  • Could you call me a taxi?: Pode chamar-me um táxi?
  • Can I have a wake-up call at [time]?: Pode acordar-me às [hora]?

On the Streets:

  • Excuse me: Com licença
  • Where is the nearest bus stop?: Onde fica a paragem de autocarro mais próxima?
  • Can you help me find [location]?: Pode ajudar-me a encontrar [local]?
  • What time is it?: Que horas são?
  • I’m lost: Estou perdido/a.

General Phrases:

  • Thank you: Obrigado (for men) / Obrigada (for women).
  • Yes: Sim
  • No: Não
  • Please: Por favor
  • Good morning: Bom dia
  • Good afternoon: Boa tarde
  • Good evening/night: Boa noite
  • Sorry: Desculpe

3. English Language Proficiency:

  • Many people in Porto, especially in the tourism industry and younger generations, speak English fluently. You’ll find that English is widely understood in most hotels, restaurants, and tourist attractions.

4. Multilingual Tourist Information:

  • The Porto Tourism Office and major tourist attractions have multilingual staff who can assist you in English, Spanish, French, and other languages.

5. Translation Apps:

  • Consider using translation apps like Google Translate or Duolingo to help you communicate effectively. These apps can assist with translating signs, menus, and conversations in real-time.

6. Learning Basic Portuguese:

  • If you plan to spend an extended period in Porto or elsewhere in Portugal, taking a basic Portuguese language course can enhance your experience and improve your interactions with locals.

7. Emergency Numbers:

  • In case of emergencies, the universal European emergency number is 112. For specific needs such as medical assistance, police, or fire services, you can use this number.

8. Wi-Fi and Mobile Internet:

  • You’ll find free Wi-Fi in many cafes, restaurants, and public places in Porto. Consider purchasing a local SIM card for mobile data to stay connected during your visit.

9. Respect Local Customs:

  • Be polite and respectful when communicating with locals. Portuguese culture values politeness and respect in all interactions.

10. Non-Verbal Communication:

  • Non-verbal cues like hand gestures and facial expressions are often understood universally. Use these when needed to convey your message.